Privacy policy

Who is responsible

This site is run by Oder Linen Tekstil İthalat İhracat Sanayi Ticaret Limited Şirketi, Bozburun Mah. 7110 Sk. No: 5, İç Kapı No: 1, Merkezefendi, Denizli / Türkiye, represented by Oğuzhan Üstündağ. Written questions about your data go to info@oderlinen.com, and the person who reads that mailbox is the person who can act on them.

We are established in Türkiye. Most of the people who write to us are in the European Union, so this page is written to the GDPR as well as to Turkish law, KVKK Law No. 6698. Where the two differ, we apply whichever gives you more.

What we collect and why

Only what an enquiry needs in order to be answerable. There is no account to create, nothing is sold here, and there is no field on this site whose answer we do not use.

• Quote and sample enquiries. Your name, your email address, your company name if you give one, the country the goods are going to, and when you want to start. If you ask for a sample, the address to ship it to. The country and the date are not curiosity: freight and VAT depend on the one, availability on the other.
• What you configured. The size, weight, colours, packaging, quantity and the price the configurator showed you, plus the link that reproduces it. This travels with your enquiry so that our first reply can be a price instead of a questionnaire.
• Artwork and specification files. A logo for an insert card or a woven label; a specification sheet if you write to us as an established brand. PDF, image, spreadsheet or document, up to 10 MB each. We keep them to quote and to print, and for nothing else.
• A page counter. The page you opened, the day, the language, the host that linked to you, and whether your screen was narrower than 768 pixels. No cookie, no identifier, and your IP address is neither read nor written. It tells us whether the guides get read. It cannot tell us who read them.
• Two values your browser keeps. The language you chose and the product shelf you last opened, so that the site does not ask twice. They stay in your browser, they are never sent to us, and clearing this site's data removes them.

Like every web server, the machine serving these pages keeps short-lived technical logs of the connections that reach it, including IP addresses, in order to deliver pages and to block abuse. We do not combine them with anything above, and we do not use them to recognise a returning visitor.

Legal basis

When you send an enquiry the basis is Article 6(1)(b) GDPR: the processing is necessary for steps leading up to a contract, taken at your request. A quote you asked for cannot be produced without the data you sent with the request.

For the internal enquiry log, the spam trap on the forms and the server's own connection logs, the basis is Article 6(1)(f): our legitimate interest in answering enquiries in the order they arrive, in not being buried by bots, and in keeping the site up. The page counter carries no identifier, so it is not personal data; in so far as any part of it were, the basis is the same one.

Nothing here rests on consent, which is why there is no banner to dismiss. If we ever add something that does need consent, such as a third-party script or a newsletter, it will be asked for separately and this page will say so before it appears.

Your data is processed in Türkiye

We are a Turkish company with no establishment in the European Union, and your enquiry reaches us directly: you send it to us, and no European intermediary passes it on. It is stored and answered in Denizli.

The European Commission has not adopted an adequacy decision for Türkiye, so Turkish law is not certified as offering protection equivalent to the GDPR. We would rather write that down than leave it to be discovered. What it means in practice is that you are relying on this page and on Turkish law, rather than on an authority in your own country holding a local branch of ours to account. There is no local branch.

So send what the answer needs and no more. An enquiry without a company name and without a shipping address is still answerable; it is only less precise, and either one can follow by email once you know who you are dealing with.

How long we keep it

• Enquiries, and the emails they become: 24 months from your last message, then deleted. A buyer who asks in spring and orders in autumn should not have to explain themselves twice.
• Artwork and specification files: 12 months if no order follows, then deleted. If an order does follow, your artwork is kept for as long as we are printing it for you and deleted when you tell us to stop.
• Page counter rows: 12 months, then deleted.
• Where an order happens, the commercial records around it, meaning the invoice, the customs declaration and the shipping documents, are kept for as long as Turkish commercial and tax law requires. That is longer than the periods above and it is not ours to shorten.

Deletion means deletion, including from the mailbox. It does not mean moved to an archive we would rather not mention.

Who else sees it

As few as possible. We do not sell data, we share nothing with advertisers, and no analytics company receives anything from this site. Two service providers are unavoidable, and they are named here rather than described in the abstract.

• Forwarders and customs agents receive a delivery address when there is something to deliver, a sample or an order. A parcel cannot be addressed without one and a customs declaration cannot be made without a consignee.
• Nobody else. No advertising network, no tracking service, no data broker and no AI vendor is sent anything from this site. If that ever changes, it changes on this page first.

Hosting. The company whose servers run this site, and through whose machines a form submission passes on its way to us.

Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA · Frankfurt (fra1), USA

Email. The provider that carries the notification of your enquiry and hosts the mailbox it lands in.

Resend (Plus Five Five, Inc.), 2261 Market Street, San Francisco, CA 94114, USA · USA

Your rights

Under Articles 15 to 22 GDPR, and under Article 11 KVKK, you can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, ask us to restrict or stop a particular use, object to it, and ask for it in a portable form. You do not need to give a reason and it costs nothing.

One email to info@oderlinen.com is enough. There is no form for this and no ticket number. We answer within one month as the GDPR requires, and in practice within a few days. If there is part of a request we cannot carry out, we will say which part and why rather than answering around it.

If our answer does not satisfy you: in the European Union you may complain to the supervisory authority of the country you live in, and you may do that instead of writing to us first. In Türkiye the authority is the Personal Data Protection Authority, Kişisel Verileri Koruma Kurumu.

Cookies and storage

This site sets no cookies at all, not ours and not anyone else's. There is no tracking pixel, no advertising tag and no session cookie, which is why there is no banner asking you to accept one.

Two values are kept by your browser and never leave it: the language you chose, and the last product shelf you opened. Clearing this site's data in your browser removes both, and nothing breaks when they are gone.

The typefaces are served from this domain rather than from Google's, so opening a page here makes no request to Google and nothing about your visit reaches them. Every script, style and image a page loads comes from this domain too. There are no embedded videos, maps or social buttons.

What we do not do

• No automated decisions. The configurator calculates a price. It decides nothing about you, and no profile is built from what you configure.
• No marketing email. We answer what you asked and then stop. There is no newsletter to unsubscribe from, and an enquiry is not added to a mailing list.
• No special categories. Nothing here asks for the data in Article 9 GDPR. If it arrives anyway in a free-text field, we delete it rather than file it.
• No children's data. This is a business-to-business site: the goods are for babies, the buyers are companies, and the forms ask for a company.

How to reach us about your data

By email to info@oderlinen.com, or by post to Oder Linen Tekstil İthalat İhracat Sanayi Ticaret Limited Şirketi, Bozburun Mah. 7110 Sk. No: 5, İç Kapı No: 1, Merkezefendi, Denizli / Türkiye, marked for the attention of Oğuzhan Üstündağ.

We have not appointed a data protection officer. The GDPR requires one only in cases this company does not fall into, and appointing a nominal one would put a title between you and the person who can actually delete a file.

Changes to this page

This version is dated 2 October 2026.

The page lives in the same repository as the forms it describes, which is why it can be this specific: when a form starts collecting something new, this text changes in the same commit. Material changes are re-dated here. We do not notify past enquirers, because we keep no list to notify.